Frequently Asked Questions
Everything you need to know about shopping at the AFC Wimbledon Shop
How long will it take for my order to be delivered?
Standard UK delivery typically takes 3-5 working days. International shipping times vary by location but generally take between 7-14 working days via our tracked courier service.
Can I return a personalized jersey?
Unfortunately, we cannot accept returns or exchanges on items that have been personalized with custom names, numbers, or league patches, unless the garment is faulty.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I know which size to order?
Each product page features a detailed size guide. Please note that replica kits may have a 'pro-fit' or 'athletic' cut, so we recommend measuring a shirt you already own or sizing up if you prefer a looser fit.
What is your return policy for non-personalized items?
You can return unused and unworn items in their original packaging within 28 days of purchase for a full refund or exchange. Please include your original packing slip to ensure fast processing.
Do you ship your merchandise globally?
Yes, we ship worldwide. Shipping costs and taxes are calculated at checkout based on your destination country. Please note that international orders may be subject to local customs duties.